IMPORTANT: Ensure that you enter the correct email address when you place an order, because this is where your license key will be sent. Please check for typo’s before finalising your order.
For OneCast for Mac license keys, our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for orders for OneCast for Mac license keys. Paddle provides all customer service inquiries and handles returns relating to OneCast for Mac license keys.
For OneCast for iPhone, iPad and iPod touch, all sales and billing are handled on our behalf by Apple via the App Store. Any refund requests or disputes should be submitted to Apple directly.
Hold up! It looks like you’re not using a device running macOS!
OneCast for Mac is only compatible with macOS, and cannot be used under Windows, Linux, Android or other operating systems.
If you still wish to download the macOS installer for OneCast regardless, please click here.
Our single-user licenses provide access to the software on one or more personally owned machines. Each user needs just one single-user license, regardless of how many machines the software will be used on. Please note that there is also a limit of how many different Xbox One consoles may be used with each license key, so don’t share your license key with others. Licenses found to have been shared will be restricted.
Region-Specific Taxes
Our payment processor is required to collect taxes in various regions around the world, at the country-specific rate for those locations.
Purchase Currency
When the store detects your location (or when you change the location manually), prices for the items in your cart are adjusted to the local currency. Note that these prices are estimates, using recent exchange rates. The actual charge will be in US Dollars, with the exact amount shown.
OneCast for Mac
OneCast for Mac can be fully evaluated prior to purchase and customers are strongly encouraged to take advantage of the free trial. You may also seek any needed technical support from us – we answer support emails rapidly and responsively for current and potential customers alike. If you desire a refund, please contact us within 14 days of your purchase. Please note that after a refund your license will be deactivated and the app will no longer function.
OneCast for iOS
Because OneCast for iOS is made available through the App Store, we have no control over the billing process which is entirely managed on our behalf by Apple. Refund requests should be directed to Apple, who handle such requests on a case by case basis.
